FAQ’s

What are the benefits of a subscription?

We can offer a 20% discount with our subscription service. The frequency can be set to recharge every 2, 4 or 6 months. That way you can enjoy fresh new socks every couple of month!. This will help lower the risk of infection.

Is a subscription the only option?

No. We offer both subscriptions and one-time deliveries!

What is your cancellation policy?

You are under no obligation and may cancel at any time! Just log into your account and make the necessary changes or let us know at and we’ll take care of it for you!

Is there a guarantee?

We offer a one year replacement guarantee. If the socks wear out or develop holes, just send us a picture to and we will replace the socks.

Where is my order?

Please log on to your account here: https://sweetfeetdiabeticsocks.com/account/login

Where do I enter the promo code?

After you place your items in your shopping cart from our website, you will click the checkout button. From there, you will enter your credit card information and you should see a box to enter the coupon code. If you have trouble with this feature, just let us know and we can apply the code retroactively.